What is professional communication?
- Communication involves passing information between people or organisations.
- Communicating professionally at work is a key skill and an important part of our daily lives.
- Communicating professionally can lead you to a better job and earn you respect from your colleagues and customers or service users.
- Being professional means you have the skills and attitude to be able to connect with others well in a work environment.
Register is created by the way that language and grammar are used. It can be formal or informal.
We use formal language when:
- Talking or writing to someone we don’t know, someone we work with or customers/service users.
- Writing non-fiction such as instructions, explanations or reports.
- Writing formal letters or emails.
We use informal language when:
- Talking or writing to someone we know well.
- Writing letters to friends and close family.
- Writing emails and texts to people we know.
Supported by NHS Health Education England