Your housing options

Buying a home

There are lots of things to consider when finding a home. Below is a list of words and phrases you’ll come across and explanations of what it all means.

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Renting a property is an agreement between the tenants and the landlord where a payment is made (usually monthly) for the temporary use of that property. There are certain rights and responsibilities that both the tenant(s) and the landlord have to agree to.

Find them on the government website.

Council Tax

Council tax is a tax that you pay to your local authority, e.g. Manchester City Council, in order to pay for local services such as schools, libraries, and rubbish collection.

Some people are exempt from paying council tax and others may be eligible for reductions.

Find out more on the Manchester City Council website.

Housing Benefit

Housing Benefit can help you pay your rent if you’re unemployed, on a low income or claiming benefits. You cannot claim both Housing Benefit and Universal Credit. However, if you are not eligible for Universal Credit, you may still be eligible for Housing Benefit.

Check if you are eligible on the government website.


The term eviction means you are removed from your home. If your landlord evicts you without following the appropriate procedure they are breaking the law, whether or not it is as a result of COVID-19, and you can appeal directly to the council or courts for help.

Find further advice if you are at risk of losing your home.
Find urgent advice from Shelter.
A lawful eviction may follow a ‘Section 21’ notice.
Find out more.

Resettlement after prison or youth detention

If you are in custody and upon your release will be homeless, you can get resettlement support. A resettlement worker will help refer you to suitable accommodation.

Find out more.

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